Gold Plated Viral Swan Necklace

At MJOYAS, we want you to be happy with your purchase. You have 30 days from the date you receive your order to request an exchange or return, at no cost.

Conditions:

• The product must be unused, with its original packaging.

• Write to us at [your email or WhatsApp] with your order number and the reason.

• Once the request is approved, we will coordinate the pickup or shipping.

If you prefer a refund, we will reimburse you using the same payment method within [X business days] of receiving the returned product.

This goes beyond the 10-day right of withdrawal established by Law No. 19,496 — at MJOYAS, we give you three times that long.

We prepare and dispatch your order within [1–2 business days] after confirming your purchase.

We ship throughout Chile via [your shipping company name — e.g. Chilexpress, Starken]. Estimated delivery times:

• Metropolitan Region: [2–3 business days]

• Other Regions: [3–4 business days]

Shipping cost is calculated at checkout based on your commune. Free shipping

As soon as we dispatch your order, we will send you an email with the tracking number.